All orders are dispatched within 1 - 3 business days from our Australian Distribution Centre and Retail Stores. Once dispatched, express delivery timeframes are 1-4 business days and standard timeframes are 2-8 business days. This is an estimate onl
If your order has been dispatched and is delayed, you can submit an enquiry with your tracking number to Australia Post, as they are a third party operator, we have no control over the speed of the delivery. We recommend downloading the AusPost App t
We are unable to edit or cancel your order once it is placed through our online store. Please ensure the items in your cart, shipping details, and payment details are all correct before placing your order. Once your order has been delivered, you can
All orders are fulfilled from our Australia Distribution Centre or our Retail Stores, due to stock availability, your order may be split and fulfilled from multiple locations. If you have received your order and you are missing one or more items, it
For any garment that has been deemed faulty by Assembly Label, we can provide either a repair, replacement, or refund for you. If your item was purchased in store, please return it to one of our stores to have the item evaluated. Once it is deemed fa
We accept all credit cards, Paypal, Afterpay, Zip Pay, and Assembly Label e-Gift Cards. Please note that store credit for items returned in store are not valid online, and can be used in store only.
Yes, please contact one of our stores to place an over the phone order. Please note, Afterpay and Zip pay are not permitted over the phone. Please find our store contact details here.
All orders are dispatched within 1-3 business days from our Australian Distribution Centre or Retail Stores. Once dispatched, you will receive an email with the tracking link. If your order is part of a promotion like Choose What You Pay, these time
We are aware that there are fraudulent websites and social media accounts posing as Assembly Label. These scam sites copy Assembly Label branding and claim to sell our products. Shop safely with Assembly Label by only making online purchases at our o
If your order is being returned to sender due to an incorrect address, or if it was not collected from your local post office within 10 business days, please reach out to our customer care team with your correct address and we can organise for this t