We offer 14 day returns on full priced items that are in unworn, unwashed, original condition with tags attached. All final sale items, including earrings, are not eligible for returns or exchanges unless deemed faulty. To return an item, please proc
We offer 14 day returns or exchanges for a different size on full priced items that are in unworn, unwashed, original condition with tags attached. All final sale items, including earrings, are not eligible for returns or exchanges unless deemed faul
Yes, please head over to our Returns Portal to request a return. International customers are responsible for all return shipping costs.Please use a trackable shipping method and send your return to:. L/P - Assembly Label Online ReturnsUnit 9, 2-12 Be
We can accept online refunds (except orders made with PayPal) and exchanges in store. Please note all Choose What You Pay, Online Warehouse Sale items, and Earrings are all final sale and cannot be returned. Swimwear will only be accepted as a return
All swimwear must be tried on wearing undergarments. If returned they must still have the tags and hygiene stickers in place and will not be accepted if these are removed. Items returned that do not meet our return policy will be shipped back to the
Once your return is received by our warehouse, our returns team will process your return in 2-5 business days, you will be notified via email when this has been processed. Please also allow 2-5 business days for the funds to arrive back to your origi
Yes, once your online return has been processed by our warehouse, you will receive a Gift Card containing a unique code which is valid online and in stores. To redeem the credit online, please enter the code in the Gift Card/Discount Code box, or hea
Due to hygiene considerations, all jewellery are final sale. All Choose What You Pay items and sale items are also final sale and cannot be returned or exchanged unless faulty. All Re-Worn items are final sale and are not eligible for refunds, exchan
Yes, once we process your refund, Afterpay and Zip Pay will cancel all future repayments and issue a refund for any previous payments. You will be notified by email when each step is complete. As Afterpay and Zip Pay are a third party providers, plea
If your gift was purchased online, please select the gift return option via our return portal here. If your gift was purchased in store, please visit one of our stores to process a return or exchange, we do require the proof of purchase to process th