Click and Collect
How do I place a Click and Collect order?
To place a Click & Collect order, please select “Pick Up” at checkout and choose your preferred store with available stock. Orders placed before 12pm will be ready within 4 business hours (store trading hours apply), while orders placed after 12pm wi
Can I cancel or update my Click & Collect order?
If your order hasn’t yet been collected, we may be able to assist with changes or cancellation.Please contact Customer Care as soon as possible. While we do our best, adjustments are not always guaranteed once processing begins.
Can I return or exchange my Click & Collect order?
Yes, Click and Collect orders can be returned in line with our stores' standard return policy.
Why is an item showing in stock but not available for Click & Collect?
Inventory differs between our warehouse and stores and updates in real time. We have certain inventory settings in place to ensure that Click & Collect orders flow through seamlessly. If an item is available for delivery or available in store but not