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Assembly Label

If your order hasn&#x2019;t yet been collected, we may be able to assist with changes or cancellation. Please contact Customer Care as soon as possible. While we do our best, adjustments are not always guaranteed once processing begins.&#xA0;

If your order hasn’t yet been collected, we may be able to assist with changes or cancellation.Please contact Customer Care as soon as possible. While we do our best, adjustments are not always guaranteed once processing begins.

Can I cancel or update my Click & Collect order?

Click and Collect

When will my order be shipped?

My item has been dispatched but delivery has been delayed, what should I do?

Can I change my order once it has been placed?

My order is missing an item.

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

Can I place a phone order?

I purchased an online order in store, what happens next?

Assembly Label Online Safety

My item is being returned to sender

Orders and Shipping

How can I return or exchange my order?

I placed my order online can I return it in store?

Can I return swimwear after I have tried it on?

When can I expect my refund?

Can I use my refunded store credit online and in store?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

Returns

How do I place a Click and Collect order?

Can I return or exchange my Click & Collect order?

Why is an item showing in stock but not available for Click & Collect?

How to apply the welcome discount to my order?

How can I apply my discount or e-gift card code to my online order?

Can I return a gift card?

When will my gift card expire?

Can I order a gift card using Click & Collect?

Gift Cards and Discounts

The Ease Chair FAQs

How do I know my size?

You've run out of my size, will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

Does Assembly Label offer denim repairs?

How can I find the wool coat size guide?

Product

End of Season Sale FAQs

Can I return items that are final sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price ?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

I made a mistake on my order, can I change it?

Sale FAQs

Where do the donations go?

How does the Donation work?

Choose What You Pay

How can I contribute my Assembly Label clothing to Re-Worn?

What stores can I return my pre-owned items to?

Is there an incentive for returning pre-loved items?

When will I receive my 20% off incentive?

Will I be able to return a Re-Worn item that I have purchased, or are the products final sale?

Can I cancel or update my Click & Collect order?Updated 14 days ago