At the checkout, enter your discount code in the ‘Gift Card/Discount Code' box and select ‘Apply', the total will repopulate with the discount applied. Unfortunately, if discount codes are not used at the checkout we are unable to add them retrospect

<div data-block="true" data-editor="7apds" data-offset-key="bgi1o-0-0" id="isPasted"><div data-offset-key="bgi1o-0-0">Please subscribe to us&#xA0;<a href="https://assemblylabel.com/pages/subscribe-to-assembly-label?region=au&amp;currency=aud" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">here</a>&#xA0;to receive your unique 10% welcome discount code for new customers. Please allow 15 minutes for this to arrive and check your spam folder if it is not in your inbox.</div></div><div data-block="true" data-editor="7apds" data-offset-key="90t2b-0-0"> The welcome discount is eligible&#x2026;&#xA0; - For customers who are new subscribers to our mailing list&#xA0; - For 30 days from the date the customer joins the mailing list&#xA0; - For the Reward Period&#xA0; - On full-priced Assembly Label branded product&#xA0; - With a minimum spend of $50&#xA0; - Online at&#xA0;<a href="http://assemblylabel.com/" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">assemblylabel.com</a>&#xA0; - By applying the promo code at checkout </div><p id="isPasted" style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px 0px 1em; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">At the checkout, enter your discount code in the &#x2018;Gift Card/Discount Code&apos; box and select &#x2018;Apply&apos;, the total will repopulate with the discount applied.&#xA0;<p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, if discount codes are not used at the checkout we are unable to add them retrospectively to an order. You are welcome to use it on your next online order.

How to apply the welcome discount to my order?

At the checkout, enter your e-gift card code or discount code in the ‘Gift Card/Discount Code' box and select ‘Apply', the total will repopulate with the discount applied. Unfortunately, if gift cards are not used at the checkout we are unable to add

<p id="isPasted" style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px 0px 1em; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">At the checkout, enter your e-gift card code or discount code in the &#x2018;Gift Card/Discount Code&apos; box and select &#x2018;Apply&apos;, the total will repopulate with the discount applied.&#xA0;<p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, if gift cards are not used at the checkout we are unable to add them retrospectively to an order.<p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 0.875rem; font-weight: 400; letter-spacing: 0.42px; margin: 0px; color: rgb(34, 34, 34); font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that store credit obtained from returning items in store are not valid online, and can only be used for in store purchases.

How can I apply my discount or e-gift card code to my online order?

Gift vouchers are not refundable, so please choose mindfully.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Gift vouchers are not refundable, so please choose mindfully.

Can I return a gift card?

All gift cards are valid for 3 years from purchase. If you have any trouble accessing or processing your gift card, please contact customer care via email or live chat.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">All gift cards are valid for 3 years from purchase. If you have any trouble accessing or processing your gift card, please&#xA0;<a href="https://assemblylabel.com/pages/contact-us" style="box-sizing: border-box; background-color: rgb(255, 255, 255); touch-action: manipulation; color: var(--color-support-black); text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: var(--color-support-light-grey); text-underline-offset: 0.125rem; transition-property: color; transition-duration: 0.15s; transition-timing-function: var(--transition-timing-flick); margin-bottom: 0px; font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank">contact</a><span style="color: rgb(0, 0, 0); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;customer care via email or live chat.

When will my gift card expire?

Physical and digital gift cards are not available for Click & Collect.

Physical and digital gift cards are not available for Click &amp; Collect.

Can I order a gift card using Click & Collect?

CUSTOMER CARE & WHOLESALE
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Assembly Label

Gift Cards and Discounts

When will my order be shipped?

My item has been dispatched but delivery has been delayed, what should I do?

Can I change my order once it has been placed?

My order is missing an item.

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

Can I place a phone order?

I purchased an online order in store, what happens next?

Assembly Label Online Safety

My item is being returned to sender

Orders and Shipping

How can I return or exchange my order?

I placed my order online can I return it in store?

Can I return swimwear after I have tried it on?

When can I expect my refund?

Can I use my refunded store credit online and in store?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

Returns

How do I place a Click and Collect order?

Can I cancel or update my Click & Collect order?

Can I return or exchange my Click & Collect order?

Why is an item showing in stock but not available for Click & Collect?

Click and Collect

The Ease Chair FAQs

How do I know my size?

You've run out of my size, will you be restocking?

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How do you recommend laundering your linen?

Does Assembly Label offer denim repairs?

How can I find the wool coat size guide?

Product

End of Season Sale FAQs

Can I return items that are final sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price ?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

I made a mistake on my order, can I change it?

Sale FAQs

Where do the donations go?

How does the Donation work?

Choose What You Pay

How can I contribute my Assembly Label clothing to Re-Worn?

What stores can I return my pre-owned items to?

Is there an incentive for returning pre-loved items?

When will I receive my 20% off incentive?

Will I be able to return a Re-Worn item that I have purchased, or are the products final sale?