Get in touch with our customer care team and they will send you a password reset email. Alternatively, click 'forgot password' underneath the sign in button and follow the prompts.

<p><a href="https://assemblylabel.com/pages/contact-us" id="isPasted" style="box-sizing: border-box; background-color: rgb(255, 255, 255); touch-action: manipulation; color: var(--color-support-black); text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: var(--color-support-light-grey); text-underline-offset: 0.125rem; transition-property: color; transition-duration: 0.15s; transition-timing-function: var(--transition-timing-flick); margin-bottom: 0px; font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank"><span style="font-family: Inter;">Get in touch</span></a><span style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;with our customer care team and they will send you a password reset email. Alternatively, click &apos;forgot password&apos; underneath the sign in button and follow the prompts.</span></p>

How do I change my password?

Log into your Assembly Label account and select ‘Addresses’, this will allow you to edit and delete your addresses.

<p><span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Log into your Assembly Label account and select &#x2018;Addresses&#x2019;, this will allow you to edit and delete your addresses.</span></p>

I need to edit the shipping address on my account.

Please scroll to the bottom of our email, there is an ‘Unsubscribe’ button. Please click on it and follow the prompts.

<p><span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please scroll to the bottom of our email, there is an &#x2018;Unsubscribe&#x2019; button. Please click on it and follow the prompts.</span></p>

How do I unsubscribe from your mailing list?

Get in touch with our customer care team and we will assist with deleting your account.

<p><a href="https://assemblylabel.com/pages/contact-us" id="isPasted" style="box-sizing: border-box; background-color: rgb(255, 255, 255); touch-action: manipulation; color: var(--color-support-black); text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: var(--color-support-light-grey); text-underline-offset: 0.125rem; transition-property: color; transition-duration: 0.15s; transition-timing-function: var(--transition-timing-flick); margin-bottom: 0px; font-family: &quot;Neuzeit Grotesk&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank"><span style="font-family: Inter;">Get in touch</span></a><span style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.42px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;with our customer care team and we will assist with deleting your account.</span></p>

I need to delete my account.

To enter Assembly Label's Win Your Wishlist Competition, simply sign into your Assembly Label account and add your favourite pieces to your wishlist by Sunday 2nd November for your chance to win $1000 towards your dream wardrobe. One winner will be a

<div data-block="true" data-editor="6782l" data-offset-key="8h5k5-0-0" id="isPasted"><div data-offset-key="8h5k5-0-0"><span data-offset-key="8h5k5-0-0"><span data-text="true" style="font-family: Inter; color: rgb(0, 0, 0);">To enter Assembly Label&apos;s Win Your Wishlist Competition, simply sign into your Assembly Label account and add your favourite pieces to your wishlist by Sunday 2nd November for your chance to win $1000 towards your dream wardrobe.</span></span></div></div><div data-block="true" data-editor="6782l" data-offset-key="7do8u-0-0"><div data-offset-key="7do8u-0-0"><span data-offset-key="7do8u-0-0"><span data-text="true" style="font-family: Inter; color: rgb(0, 0, 0);">&#xA0;</span></span></div></div><div data-block="true" data-editor="6782l" data-offset-key="bbpf2-0-0"><div data-offset-key="bbpf2-0-0"><span data-offset-key="bbpf2-0-0"><span data-text="true" style="font-family: Inter; color: rgb(0, 0, 0);">One winner will be announced on Monday 3rd November via email and also posted on our website.</span></span></div></div>

How do I enter the Win Your Wishlist Competition?

CUSTOMER CARE & WHOLESALE
Mon - Fri: 9am - 5pm AEST
enquiries@assemblylabel.com

PR & MEDIA
press@assemblylabel.com

Back to Store

Assembly Label

Accounts

When will my order be shipped?

My item has been dispatched but delivery has been delayed, what should I do?

Can I change my order once it has been placed?

My order is missing an item.

I have received a faulty/damaged item in my order.

What methods of payment do you accept?

Can I place a phone order?

I purchased an online order in store, what happens next?

Assembly Label Online Safety

My item is being returned to sender

Orders and Shipping

How can I return or exchange my order?

I placed my order online can I return it in store?

Can I return swimwear after I have tried it on?

When can I expect my refund?

Can I use my refunded store credit online and in store?

Is there anything I can't return?

Am I eligible for a refund if I paid with Afterpay or Zip Pay?

I received an Assembly Label gift, can I return it?

Returns

How do I place a Click and Collect order?

Can I cancel or update my Click & Collect order?

Can I return or exchange my Click & Collect order?

Why is an item showing in stock but not available for Click & Collect?

Click and Collect

How to apply the welcome discount to my order?

How can I apply my discount or e-gift card code to my online order?

Can I return a gift card?

When will my gift card expire?

Can I order a gift card using Click & Collect?

Gift Cards and Discounts

The Ease Chair FAQs

How do I know my size?

You've run out of my size, will you be restocking?

How do I wash my Assembly Label garment?

How do you recommend laundering your linen?

Does Assembly Label offer denim repairs?

How can I find the wool coat size guide?

Product

End of Season Sale FAQs

Can I return items that are final sale?

Can I use discount codes for items on sale?

If something sells out, when it is restocked, can I purchase it at the discounted price ?

I purchased an item before the sale and it is now discounted, can I have a refund for the additional spend?

I made a mistake on my order, can I change it?

Sale FAQs

Where do the donations go?

How does the Donation work?

Choose What You Pay

How can I contribute my Assembly Label clothing to Re-Worn?

What stores can I return my pre-owned items to?

Is there an incentive for returning pre-loved items?

When will I receive my 20% off incentive?

Will I be able to return a Re-Worn item that I have purchased, or are the products final sale?